The De-Escalation Toolkit : Conflict Resolution and Emotional Regulation for Behaviours of Concern (2 of 2)
This two-part series gives educators and learning support staff a grounded, evidence-based framework for understanding and responding to volatile, emotionally intense, and challenging behaviours in children.
Across both sessions, participants will leave with:
- A clear understanding of the neuroscience behind dysregulation and conflict
• Practical de-escalation protocols for volatile and emotionally intense behaviour
• Evidence-based frameworks (LSCI and Collaborative Problem Solving) to use proactively and responsively
• Emotional regulation strategies for themselves
• The C.O.N.N.E.C.T & G.R.O.W Framework to structure difficult conversations.
Facilitator Bio:
Sorcha Mallen is the Founder and Lead Facilitator of Rooted Resolutions.
Trained in mediation (MII), facilitation and Certified ICF CINERGY® Conflict Coach, Sorcha works with leaders, teams, educators, and individuals to navigate conflict, emotional reactivity, and relational breakdown.
With an embodied, holistic approach, Sorcha integrates heart, body and mind into every aspect of her work. At the heart of her practice is a commitment to redefining how we approach conflict, shifting the focus from conflict resolution to conflict resiliency, and equipping people to meet life’s challenges with strength, integrity, and a calm heart.
Course Properties
| Course Date | 19-10-2026 7:00 pm - 8:00 pm |
| Capacity | Book now |
| Individual Price | Free |
| Speaker | Sorcha Mallen |
| Select Hours | 1 |
| Location | Online |
| Categories | Primary, Post Primary, SNA CPD Courses |